Product Recalls

Product Recalls

EU22i Generator

Recall Code: 7EP

What is the reason for this recall?
Honda Motor Co., Ltd. is conducting a RECALL of certain EU22i Generators due to a potential fuel leak from the Fuel Cock. Honda has determined that loose or miss-installed screws can cause the fuel to leak during operation, storage or transportation and in the worst case, could cause a FIRE, although there have been no reported cases to date.

How do I know if mine is impacted?
Affected Frame Range: EAMT-1000001-1265586

What should I do if I own one?
Please contact your nearest, or preferred, authorised Honda Power Equipment dealer to book your unit in for the repair. Please do not take your unit to a dealer unless you have contacted them first to arrange the repair because the dealer needs to order the parts required for your unit, depending on the frame number. You should confirm with the Dealer how long you will need to leave your generator at the dealership for the repair to be completed. The dealer will replace the affected components at no cost to you.

Recall Code: 7EV

What is the reason for this recall?
Honda motor Co., Ltd. is conducting a RECALL of certain EU22i Generators due to a potential Overheating risk in the Inverter of the unit. Honda has determined that moisture entry into the Inverter Coupler may cause corrosion, resulting in increased resistance and, in the worst case, could cause a FIRE.

What should you do?
Please contact an authorised Honda Power Equipment Dealer to arrange to have your EU22i repaired, at your earliest possible opportunity.

A limited supply of replacement parts are arriving on a regular basis, however, please seek advice from your chosen dealer on the estimated time of arrival of the parts to complete your repair.

The dealer will be able to tell you how long you will need to leave your EU22i at the dealership for the repair, to enable them to allocate the time to complete your repair.

The dealer will complete the repairs at no cost to yourself.

If you must use the generator in the meantime, please ensure good airflow around the unit, and check that the sides of generator do not become "HOT" during usage.

If you wish to discuss this recall or need assistance in locating your closest authorised Honda Power Equipment dealer, please contact our Customer Relations Department on 1300 559 846 or email customer.relations@honda.com.au


HRU Lawnmower

Recall Code: 7ER

What is the reason for this recall?
Honda Australia Motorcycle & Power Equipment Pty Ltd. is conducting a RECALL of certain HRU - Lawn Mower due to a potential fuel leak from the Float Chamber on the carburettor. Honda has determined that due to misalignment of the float chamber during fuel removal on the production line. The float chamber may not have been installed correctly on the carburettor body and can cause the fuel to leak during operation, storage or transportation and in the worst case, could cause a FIRE, although there have been no reported cases to date.

How do I know if mine is impacted?
Units impacted were sold between 3 September 2018 and 21 February 2019.

What should I do if I own one?
Call any authorised Honda Power Products dealer and make an appointment to have the Float Chamber on the carburettor inspected and replaced if necessary. Your Honda dealer can inform you of the length of time required to complete this repair. The dealer will inspect and if required replace the affected components at no cost to you.

If you wish to discuss this recall or need assistance in locating your closest authorised Honda Power Equipment dealer, please contact our Customer Relations Department on 1300 559 846 or email customer.relations@honda.com.au


HRN/HRX Lawnmowers

Recall Code: 7FE

What is the reason for this recall?
Honda Australia Motorcycle & Power Equipment Pty Ltd. is conducting a RECALL Due to a manufacturing defect, the camshaft decompressor mechanism in the engine can malfunction. In models without an electric starter this excessive force may be required to pull the starter rope to start the engine. In the model with an electric starter the electric starter may fail to start the motor.

What are the hazards?
There is a risk of a strain injury from kickback of the starter rope because of high compression within the engine.

How do I know if mine is impacted?
Models affected are: HRN216PKU, HRN216VKU, HRN216VYU, HRX217HYU, HRX217HZU (Electric Start). For a identifying number list please visit here.

What should I do if I own one?
Consumers should stop using affected lawn mowers immediately and contact the nearest Authorized Honda Power Equipment Dealer to arrange for their lawn mower to be repaired, free of charge.

If you wish to discuss this recall or need assistance in locating your closest authorised Honda Power Equipment dealer, please contact our Customer Relations Department on 1300 559 846 or email customer.relations@honda.com.au

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