Recalls

EU22 Generator Recalls

Recall code: 7ep

What is the reason for this recall?

Honda Motor Co., Ltd. is conducting a RECALL of certain EU22i Generators due to a potential fuel leak from the Fuel Cock. Honda has determined that loose or miss-installed screws can cause the fuel to leak during operation, storage or transportation and in the worst case, could cause a FIRE, although there have been no reported cases to date.

How do I know if mine is impacted?
Units impacted were sold between 2 January 2018 and 27 February 2019.

What should I do if I own one?
Call any authorised Honda Power Equipment dealer and make an appointment to have the Fuel Cock replaced. Please plan to leave your generator at the dealership for at least one day to allow for dealer scheduling. The dealer will inspect and replace the affected components at no cost to you.

If you wish to discuss this recall or need assistance in locating your closest authorised Honda Power Equipment dealer, please contact our Customer Relations Department on 03 9270 1348 or email customer.relations@honda.com.au

Recall code 7ev

What is the reason for this recall?

Honda motor Co., Ltd. is conducting a RECALL of certain EU22i Generators due to a potential Overheating risk in the Inverter of the unit. Honda has determined that moisture entry into the Inverter Coupler may cause corrosion, resulting in increased resistance and, in the worst case, could cause a FIRE.

How do I know if mine is impacted?
Affected Frame Range
EU22iT –U
EAMT-1000001 –1064891
EU22iT –U4
EAMT-1084971 –2025295
EAMT-2045896 –2083905

What should you do?
Please contact an authorised Honda Power Equipment Dealer to arrange to have your EU22i repaired, at your earliest possible opportunity.

A limited supply of replacement parts are arriving on a regular basis, however, please seek advice from your chosen dealer on the estimated time of arrival of the parts to complete your repair.

The dealer will be able to tell you how long you will need to leave your EU22i at the dealership for the repair, to enable them to allocate the time to complete your repair.

The dealer will complete the repairs at no cost to yourself.

If you must use the generator in the meantime, please ensure good airflow around the unit, and check that the sides of generator do not become “HOT” during usage.

If you wish to discuss this notice or need assistance in locating your closest authorised Honda Power Equipment dealer, please contact our Customer Relations Department on 03 9270 1348 or 1300 559 846 email customer.relations@honda.com.au