What is the estimated delivery time?
| State | ETA (Days) |
|---|---|
| ACT & NSW | 2-7 |
| QLD | 3-8 |
| SA & VIC | 2-4 |
| TAS | 4-5 |
| NT | 6-8 |
| WA | 5-12 |
Times are estimates only and more specific estimates are provided during the check-out process. Actual shipping times may vary. All products are shipped from our Melbourne warehouse.
How many products will be available online?
- Currently there are 34 products available for click-and-collect; this list will be reviewed regularly. If the product you are pursuing is not available, please contact your closest Honda Dealer to request the availability of stock.
Will Honda ship products directly to customers homes?
- No, the Honda ecommerce program has been designed for purchases to be made from the Honda website and collected from a dealer in the Honda Dealer Network.
Where do I collect my item from Honda Power Equipment dealer?
- You will have an opportunity to select your Honda Power Equipment Dealer of choice during checkout.
- To select a dealer, submit your postcode during checkout and your closest five dealers will be presented to you.
- Note that the product will ship from the Melbourne warehouse so please factor in delivery times.
How long will my order take to process?
- Processing time would generally take around 2 business days.
- However, delivery times need to also be considered. These will vary by geographic location and are subject to factors outside of our control, such as freight company schedules and capacity limits.
What if I need to return an item(s) that I ordered?
- If for any reason you change your mind and no longer want a Product you purchased from the Honda website, we will happily accept returns where the Product is in a new, fully functional, unused, undamaged condition and in its original packaging, within 14 days from the date of collection. The product should be returned to the Honda Dealer Store where it was originally collected.
- Please allow between 10-15 days from the date of retuning your goods instore for your refund to be credited to the account used for the original purchase.
- For more information, please refer to the Refunds and Order Cancellation Policy
Can COVID-19 logistical disruptions impact my order processing?
- COVID-19 could impact delivery times, taking into consideration any restrictions at the time.